Lotte
Cookie Policy
Last updated: January 31, 2026
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience.
Similar technologies include pixels, local storage, and session storage, which we refer to collectively as "cookies" in this policy.
2. How We Use Cookies
We use cookies on our website (getlotte.ai) for the following purposes:
2.1 Essential Cookies
These cookies are necessary for the website to function and cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| session_id | Maintains your session state | Session |
| csrf_token | Security - prevents cross-site request forgery | Session |
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization.
| Cookie | Purpose | Duration |
|---|---|---|
| preferences | Remembers your site preferences | 1 year |
| cookie_consent | Stores your cookie preferences | 1 year |
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our website.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _gid | Google Analytics | Traffic analysis, user behavior | 2 years / 24 hours |
2.4 Marketing Cookies
We may use these cookies to deliver relevant advertisements and track campaign effectiveness.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Ad targeting and measurement | 3 months | |
| li_fat_id | Ad targeting and measurement | 30 days |
3. The Lotte Desktop Application
The Lotte desktop application does not use cookies in the traditional sense. Data storage in the application is handled locally on your device for:
- Application settings and preferences
- Authentication tokens (encrypted)
- Cached data for offline functionality
This data remains on your device and is not transmitted to our servers.
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third parties include:
- Google Analytics: Privacy Policy
- Stripe: Privacy Policy
- Cloudflare: Privacy Policy
5. Managing Cookies
5.1 Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Privacy → Cookies
5.2 Opt-Out Links
- Google Analytics: Opt-out browser add-on
- General opt-out: Digital Advertising Alliance
5.3 Consequences of Disabling Cookies
If you disable cookies:
- Some website features may not function properly
- You may need to re-enter information on each visit
- Your preferences may not be remembered
6. Do Not Track
Some browsers offer a "Do Not Track" (DNT) setting. We currently do not respond to DNT signals, but you can use the opt-out methods described above.
7. Updates to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.
8. Contact Us
For questions about our use of cookies, contact us at privacy@getlotte.ai.